” Scrum keeps everything about a project visible to every one “
What is the difference between PDCA and PDSA?
PDCA – Plan, Do, Check & Act
PDSA – Plan, Do, Study and Act
There is a huge cultural difference between these two. In PDCA, variance from plans are considered as evil, where PDSA promotes fast failures. When we try to implement scrum in organizations with PDCA culture, the incentive for openness about actual results can be negative, where as in PDSA culture, fast failures are welcomed. While organizations switch from the predictive project management styles to adaptive project management styles, this cultural transition can be very challenging. It is more like teaching some one to smile, laugh and exalt when in pain. For a normal eye, this can be the height of madness. Without this paradigm shift, openness can remain as an utopian concept in teams.
MAnagement can take the lead by rewarding ‘Worthy failures’. Without openness in teams, teams will report only the ‘nice to report’ stuff, which can make SCRUM stink.
Openness is directly linked to trust levels within teams. I have experienced great positive shifts in trust levels within the teams, when the manager (scrum master) have sincerely administered the q12 questionnaire among his/her team.
The team members are asked to rate the following 12 quetions on a 1-5 scale where 5 is greater than 1, with respect to their current project.
1) Do I know what is expected of me at work?
2) Do I have the material and equipment to do my work right?
3) At work, do I have the opportunity to do what I do best every day?
4) In the last 7 days, have I received recognition or praise for good work?
5) Does my supervisor, or someone at work seem to care about me as a person?
6) Is there someone at work, who encourages my development?
7) At work, do my opinions seem to count?
8) Does the mission or purpose of my project, make me feel like my work is important?
9) Are my co-workers, committed to doing quality work?
10) Do I have a best friend at work?
11) In the last six months, have someone talked with me, about my progress?
12) At work, have I had opportunities to learn and grow?
A high rating by the team members indicates that it is great work place with trust and openness. 🙂